If you’ve encrypted your device, you’ll need your BitLocker key to reset your PC. You suspect your device has been infectedĬlick one of the recovery options below and follow the steps to try to get things working again. Your PC isn't working well and you recently installed an app Go back to your previous version of Windows You want to reinstall your previous operating system Use a recovery drive to restore or recover your PC Your PC won't start and you've created a recovery drive Use installation media to restore your PC Your PC won't start and you haven't created a recovery drive Use installation media to reinstall Windows 11 Your PC won't start, you haven't created a recovery drive, and resetting your PC didn't work Your PC isn’t working well and it’s been a while since you installed an app or changed system settings Your PC isn't working well and you recently installed an update Supported OS: Windows 11, Windows 10, Windows 8.If you're having problems with your PC, the following table can help you decide which recovery option to use.Technical Details and System Requirements Quickly fix problems with multiple different programs.Features of Microsoft Support and Recovery Assistant If it can't fix a problem, it will suggest the following steps and help you contact Microsoft support. It can fix Office, Office 365, Outlook, and Windows problems. The program works by running tests to figure out what's wrong, diagnoses the problem, and offers the best solution for the identified problem. Open the app, and click on the Microsoft product you need help with. It can help you fix problems, install, uninstall, activate, and more. This desktop client enables Microsoft customers to troubleshoot and diagnose their OS & Windows applications issues. Overview of Microsoft Support and Recovery Assistant It is a desktop client to troubleshoot Microsoft Windows issues. Free Download Microsoft Support and Recovery Assistant's latest version standalone offline installer for Windows.
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